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FAQs

My Account

Register

Customers can sign up using Gmail, Facebook account, or your own email. Being a member of Reco Art brings in many benefits, you will be notify when there is a upcoming event, sale and make your check-out process faster and convinience.

Unsubscribe from Newsletter

If you want to unsubscribe from our newsletter, simply choose the unsubscribe option from the email and you are all set!

My Payment Methods

Reco Art has various payment methods: Visa, Paypal, Western Union… If none of those options are available to you, please feel free to contact us at: [email protected]mail.com

Exchanges & Returns

Return Process

If the product arrives damaged when received: Please send us pictures of the damaged product to [email protected]. You will receive a full refund or we will send you a replacement for the damaged product. New shipment will be send out in the following day and you will receive the new shipping information through your email.

Shipping & Delivery

Shipping time:

When you place an order, it will go into production within 24 hours and be ready to ship in 1 to 2 business days depend on how many orders we have during that period. The shipping time usually within 5-7 business days, but there will be exceptional where the delivery may take more than 10 days but this situation is rarely happens.

Order Tracking:

When we receive the shipping information, we will forward them to your email.

Not finding the help you need?

+84.xxx.xxx.xxx - (Monday - Sunday) From 8:30 AM to 8:00 PM